TechConnect.Africa

From a Fencepole to a Fleet: The Inspiring Journey of techCONNECT

In the quiet expanse of Nkomazi, stands a silent observer that we affectionately refer to as “Pole”. Though seemingly insignificant, this ordinary fencepole – which once served as the foundation of our first makeshift tower – holds a significant place in the history of techCONNECT. It’s a poignant reminder of our humble beginnings and an emblem of the determination that has fueled our growth. Today, we bid farewell to “Pole” as we’ve moved all our equipment off of it, marking a significant milestone in our journey.

When we started techCONNECT, our goal was simple yet ambitious: to bring reliable wireless internet services to the communities of Komatipoort, Tonga and beyond. This desire was driven by our deep-seated belief in the power of connectivity – the power to unlock opportunities, nurture relationships, and bridge the digital divide. And so, we began with just a single pole, serving a handful of eager clients hungry for the opportunities the digital world could offer.

“Pole” might not have been the tallest or the most sophisticated of towers, but it represented our resolve and ambition. We worked tirelessly to optimize its performance, ensuring each of our initial clients had access to reliable and speedy internet connectivity. It embodied our commitment to quality service delivery and customer satisfaction, values that remain at the heart of techCONNECT today.

Over the years, as we served more clients, we began to scale – our equipment evolved, our coverage increased, and our team grew. Today, we proudly serve over 600 clients across the area, leveraging 18 towers and 44 sectors to deliver fast, reliable, and affordable wireless internet services. The Pole has given way to advanced, high-capacity infrastructure designed to meet the increasing demands of our growing client base. Yet, the spirit of innovation, dedication, and community service that it stood for lives on.

The techCONNECT family has now expanded to 12 dedicated staff members, and each committed to providing excellent service to our customers. We’ve also grown our fleet to 5 vehicles, allowing us to quickly respond to our client’s needs, ensuring minimal downtime and maximum satisfaction.

As we look back on our journey from that single pole to the extensive network that we are today, we feel immense gratitude. We are thankful for the trust of our customers, who have been with us since our early days, and we’re thrilled to welcome new customers who choose to embark on this digital journey with us.

As we retire “Pole” and enter this exciting new phase, we reaffirm our commitment to you – our valued customers. Our growth has always been, and will always be, fueled by the desire to serve you better. Because at techCONNECT, we believe that our success isn’t just in the number of towers we build or the clients we serve; it’s in the connections we help create, the opportunities we help unlock, and the communities we help empower. Here’s to the next chapter of techCONNECT – may it be filled with even more growth, success, and connected communities!

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Andrea Belloti
Andrea Belloti

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